Privacy Policy

Last updated: August 13, 2026

This Privacy Policy explains how JoyfulBliss Co. (“JoyfulBliss,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit joyfulbliss.co, purchase our products, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information, such as your name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information, such as products purchased, order history, discounts, returns, refunds, and delivery details.
  • Account information, such as login details and saved preferences.
  • Payment information, which is collected and processed by Shopify and our payment providers. We do not directly store complete payment-card numbers.
  • Customer-service information, including messages, reviews, requests, photographs submitted for damaged-item claims, and other communications.
  • Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring links, approximate location, and interactions with our website, emails, and advertisements.
  • Marketing preferences, including whether you have subscribed to or opted out of promotional communications.

How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers or business partners that support our store, advertising, analytics, payments, shipping, and customer communications.

How We Use Information

We may use personal information to:

  • Process payments, fulfill orders, arrange shipping, and provide tracking;
  • Manage returns, refunds, exchanges, cancellations, and customer support;
  • Create and maintain customer accounts;
  • Send transactional messages and, with your consent where required, marketing communications;
  • Personalize our store, measure performance, and improve products and services;
  • Measure and deliver advertising, including through platforms such as Meta, Google, and Pinterest;
  • Prevent fraud, protect our store and customers, enforce our policies, and comply with legal obligations.

Cookies, Analytics, and Advertising

We and our service providers use cookies, pixels, and similar technologies to operate the website, remember preferences, understand store activity, measure advertising, and provide more relevant content or advertisements. Depending on your location, you may manage eligible choices through our cookie banner or Your Privacy Choices page. Browser settings may also allow you to block or delete cookies, although parts of the site may not function correctly afterward.

How We Share Information

We may share personal information only as reasonably necessary with:

  • Shopify, which hosts and powers our online store;
  • Payment processors and fraud-prevention providers;
  • USPS and other fulfillment or delivery providers;
  • Email, customer-support, analytics, advertising, and technology providers;
  • Professional advisers, regulators, law enforcement, or other parties when required to protect rights, comply with law, or respond to valid legal requests;
  • A successor or involved party in a merger, financing, reorganization, or sale of all or part of the business.

These providers may process information under their own privacy notices and contractual obligations. We do not knowingly disclose personal information for purposes unrelated to operating, improving, securing, or marketing our business.

Targeted Advertising and Privacy Choices

Certain disclosures to advertising or analytics partners may be considered “sharing,” “selling,” or targeted advertising under some U.S. state privacy laws, even when no money is exchanged. Where applicable, you may opt out through our Your Privacy Choices page or by using a recognized Global Privacy Control signal. We will process eligible requests as required by applicable law.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of personal information we maintain about you; to limit or object to certain processing; to opt out of targeted advertising or qualifying data sharing; or to appeal a denied request. These rights are subject to legal exceptions and identity verification.

To submit a request, use our Contact page. We may ask for information needed to verify your identity and protect your account. Authorized agents may submit requests where permitted by law, subject to verification of their authority.

Email and Marketing Preferences

You can unsubscribe from promotional emails using the link included in those messages. Even after opting out of marketing, you may still receive non-promotional communications regarding orders, accounts, transactions, or customer-service requests.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal, tax, accounting, and regulatory requirements. Retention periods vary depending on the information and why it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system or transmission method is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the request.

Third-Party Links

Our website may link to services we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or services. The revised version will be posted here with a new “Last updated” date.

Contact Us

For privacy questions or requests, please use the Contact page on joyfulbliss.co and clearly identify the request as privacy-related.